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[Feb-2023] ITIL-4-Foundation exam torrent ITIL study guide [Q226-Q249]




[Feb-2023] ITIL-4-Foundation exam torrent ITIL study guide

Use Valid New ITIL-4-Foundation Test Notes & ITIL-4-Foundation Valid Exam Guide


ITIL ITIL-4-Foundation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Key Concepts From Lean, Agile, Devops, And Why These Are Important To Deliver Business Value
Topic 2
  • The Guiding Principles Of ITIL 4
  • The Four Dimensions Of Service Management
Topic 3
  • A Holistic Approach To The Facilitation Of Co-Creation Of Value With Customers And Other Stakeholders In The Form Of Products And Services
Topic 4
  • How ITIL Practices Described In ITIL 4 Will Maintain The Value And Importance Provided By The Current ITIL Processes
Topic 5
  • Whilst At The Same Time Expand To Be Integrated To Different Areas Of Service Management And IT, From Demand To Value

 

NO.226 Which is a way of applying the guiding principle ‘focus on value’?

 
 
 
 

NO.227 Which statement about change authorization is CORRECT?

 
 
 
 

NO.228 Which is the addition, modification or removal of anything that could have an effect on services?

 
 
 
 

NO.229 Which practice helps to ensure that the services delivered to customers are aligned with their needs?

 
 
 
 

NO.230 Which value chain activity ensures that ongoing service activity meets user expectations?

 
 
 
 

NO.231 Which service value chain activity deals with the purchase of new products?

 
 
 
 

NO.232 Which practice recommends that organizations develop competencies an techniques such as strength, weakness, opportunity, and threat (SWOT) analysis, and balanced scorecards?

 
 
 
 

NO.233 Which is an objective of the design coordination process?

 
 
 
 

NO.234 Which service transition process provides guidance about converting data into information?

 
 
 
 

NO.235 What three elements make up the Service Portfolio?

 
 
 
 

NO.236 Which is one of the five aspects of service design?

 
 
 
 

NO.237 Which of the following is the MOST important ‘or effective incident management?

 
 
 
 

NO.238 Which practice is responsible for moving new or changed components to live or other environments?

 
 
 
 

NO.239 Identify the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?)

 
 
 
 

NO.240 What is the effect of increased automation on the ‘service desk1 practice?

 
 
 
 

NO.241 What can be used to help determine the impact level of a problem?

 
 
 
 

NO.242 Which activity contributes to the ‘where are we now?’ step of the ‘continual improvement’ model?

 
 
 
 

NO.243 What are the three phases of ‘problem management’?

 
 
 
 

NO.244 Identify the missing word in the following sentence.
The purpose of the ‘supplier management’ practice is to ensure that the organization’s suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.

 
 
 
 

NO.245 Which statement about the ‘four Ps’ of service design is CORRECT?

 
 
 
 

NO.246 Which is a purpose of the ‘relationship management’ practice?

 
 
 
 

NO.247 Which practice recommends the use of event-based surveys to gather feedback from customers?

 
 
 
 

NO.248 What should be used to set user expectations for request fulfilment times?

 
 
 
 

NO.249 Which is an example of a business related measurement?

 
 
 
 

ITIL-4-Foundation Exam questions and answers: https://www.braindumpsit.com/ITIL-4-Foundation_real-exam.html
Post date: 2023-02-01 16:50:39
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Post modified date GMT: 2023-02-01 16:50:39