Q19. T is the head of the marketing department in company Z.
There have been several new recruits into the department recently and T is introducing them to the marketing mix. T explains that the original marketing mix had only 4 Ps. However, this was focused primarily around the manufacturing industry.
The mix was later extended to include an extra 3 Ps for use in the service industry. Which THREE of the following are the extra 3 Ps?

Q20. The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.
Of the results provided, select whether each set of information should be reported externally or internally.

Q21. Which of the following are advantages of a virtual team?
Select ALL that apply.

Q22. A high volume operation is likely to be characterised by which of the following?

Q23. Mita has set up a number of food shops and spends a lot of her time finding suitable staff Her key strength is going to farmers’ wholesale markets and selecting her suppliers She also carries out all the accounting functions and maintains the shops by acting as her own caretaker, carrying out repairs and maintenance at the weekends Which aspect of the work would Mita be LEAST LIKELY to outsource?

Q24. A financial training company is reviewing its current HR policy in relation to the ongoing training required by all professionally qualified employees. Part of this process will also help to identify individuals suitable for promotion in the near future.
Which element of the HR cycle is described above?

Q25. Which THREE of the following features are likely to indicate that an organisation is following the marketing concept as a business philosophy?

Q26. Dismissal is a drastic form of disciplinary action. Which THREE of the following examples would constitute fair dismissal?

Q27. Which of the following would work as Support Staff in Mintzberg’s organisational structure?

Q28. JNN Company, an engineering business, is seeking a bank loan to invest in the product expansion of a new device which dramatically reduces pollution from road vehicles.
Sales have seen a rapid increase and other organisations have also developed similar products.
In order to successfully obtain the loan, the bank requires a report of quantitative information regarding the new device Which of the following is most likely to satisfy the bank’s requirements to supply the required loan?

Q29. AB Company is considering a recruitment campaign to provide extra senior marketing staff for a new product launch. AB produces specialist industrial cleaning products and has a well developed marketing function. Which of the following will be an effective alternative to a recruitment campaign?

Q30. The growth and success of virtual teams have been a result of which THREE developments becoming available to organisations?

Q31. Which of the following is associated with the control aspect of the finance function?

Q32. When using an integrated reporting approach a supermarket will include which THREE of the following in the organisation’s annual financial statements?

Q33. XY Company is a manufacturing company making a variety of products for sale in different markets. Which of the following is the most likely organisational structure that such a company will adopt?

Q34. Candidate testing often forms part of the selection process. XYZ is currently looking to recruit a Financial Analyst possessing advanced spreadsheet skills. You have been asked to devise a suitable selection test. Which of the following tests would be the most suitable?

Q35. Mr W wants to replace the family car. The cost of repair is becoming prohibitive so he has agreed with his wife to buy a new vehicle.
Put the tokens below in the correct order to demonstrate the stages in the buying process, according to Lancaster and Withey.

Q36. Following scandals such as Enron and legislation such as Sarbannes-Oxley in the US, the emphasis of the finance function of many entities has changed. This has led to which of the following?