[Sep 03, 2026] Pass Your Salesforce-Communications-Cloud Dumps Free Latest Salesforce Practice Tests [Q25-Q47]

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[Sep 03, 2026] Pass Your Salesforce-Communications-Cloud Dumps Free Latest Salesforce Practice Tests

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QUESTION 25
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV’s attribute to be changes to gold if account’s SLA field value is ‘Gold’. What solution does consultant recommend to achieve the requirement?

Advance Rules

Attribute Rules

Context Rules

Compatibility Rules

QUESTION 26
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract

Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering

Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

QUESTION 27
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

Add the delivery zip code customer field as a header in the pricing calculation matrix

Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

QUESTION 28
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

Use industry order management to inform the assurance platform as a part of the orchestration plan

Use an on-demand data pull from communication cloud using REST API from servicer assurance

Use a Bulk API connector via middleware

Use platform events and GetAsset API

QUESTION 29
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system

Ensure that customer have enough Async Apex Callouts and platform events available to cover the load

Ensure platform events mode is enabled

Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

QUESTION 30
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

To identify the risk of hitting governor limit with the production load

To identify the data error that was not surfaced during testing with subset of data

To identify the metadata related error not previously seen with a subset of data

To understand how long, the data load in production should take

QUESTION 31
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

Create a churn trend app from a template in CRM analytics to identify customer likely to churn

Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

QUESTION 32
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.

Configure a Callout Orchestration item using the enhanced system interface

Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

QUESTION 33
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

Migrating millions of records will cause Order Management to fail during processing due to large volume

Migrating millions of records may reduce query performance due to large data volumes

This would require migrating all products sold within last 5 years, including those that are no longer sold.

Migrating Assets instead of orders would provide more business Value.

QUESTION 34
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

Enterprise Sales Management

Assets based ordering

Mobile subscription Management

Digital commerce

QUESTION 35
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

Enterprise sales management

Subscriber lifecycle management

Advertising sales management

Multiple subscription management

QUESTION 36
UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

QUESTION 37
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

Create an orchestration plan and define a scenario for each top product offer

QUESTION 38
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

Use the integration procedure to manage the various task that technician need to undertake

Use data raptor to assist with integration and introduce several manual task into the flow.

Use call out to fully automate the flow so that no manual steps are required

QUESTION 39
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

Create Apex class and hook code to calculate the price and add as a step within the pricing plan

Create another matrix for OTC’s and add all the attributes from Account and product as input and price as Output.

QUESTION 40
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well

Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.

Product Model use hierarchical modeling which is natively supports EPC

Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.

This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

QUESTION 41
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router’s barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?

Configure a manual task Orchestration item that will launch a flow to enter the router’s barcode number and shipping tracking number.

Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router’s barcode number and shipping tracking number

Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router’s barcode number and shipping tracking number

Configure a Push Event Orchestration item that will receive the router’s barcode number and shipping tracking number

QUESTION 42
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

Migrating millions of records will cause Order Management to fail during processing due to large volume

Migrating millions of records may reduce query performance due to large data volumes

This would require migrating all products sold within last 5 years, including those that are no longer sold.

Migrating Assets instead of orders would provide more business Value.

QUESTION 43
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

Bundle the similar product together to reduce the volume

Make use of object types and attributes to better handle scalability using EPC functionality.

Rationalize the product catalog by identifying duplicates and legacy products that can be removed

Mark the orderable flag on the legacy system to false so that they cannot be used.

QUESTION 44
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

Leverage the EPC functionality to track the product related configuration.

Create a Product Time to market app from template in CRM analytics to track the product time to market

Create salesforce report on EPC project object to track the product time to market.

Create a salesforce Report on the Product object to track the product time to market

QUESTION 45
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

Implement a milestone orchestration item to execute request on the fulfillment system for activation

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

QUESTION 46
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

Design for one callout each request and cache the identifier in memory

Design integration procedure that makes both request and returns the result to order Management.

Use Data raptor technology to make the request and return the response to order management

Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line

QUESTION 47
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.

Use Cart Based APIs

Use Digital Commerce APIs

Use CPQAppHandler Methods

Use EPC APIs