2022 Updated Verified Pass COBIT-2019 Exam - Real Questions & Answers [Q64-Q83]

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2022 Updated Verified Pass COBIT-2019 Exam – Real Questions and Answers

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Q64. Which of the following cascades to enterprise goals?

Stakeholder needs

Organizational objectives

Enterprise strategy

Explanation/Reference: https://www.oreilly.com/library/view/governance-of-enterprise/9781849285193/xhtml/ appendix03.html

Q65. Which of the following would be an appropriate metric to align with a goal of “Delivery of programs on time, on budget, and meeting requirements and quality standards”?

Percent of stakeholders satisfied with program/project quality

Percent of business staff satisfied that IT service delivery meets agreed service levels

Level of user satisfaction with the quality and availability of I&T-related management information

Q66. Which of the following is an enterprise goal that would MOST likely be evaluated by using a metric “percent of services that meet or exceed targets in revenues and market share”?

Optimization of business process costs

Customer-oriented service culture

Portfolio of competitive services

Q67. Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology (EGIT)?

Individual business units

External regulators

The board

Q68. What would be the PRIMARY reason for management to conduct a process capability assessment?

To better understand the current state as compared to the target

To better understand the cost of implementing the improved process

To better understand the current level of risk versus future risk

Q69. To gain the GREATEST benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of:

the regulatory compliance function.

the entire enterprise.

the IT function.

Q70. Which of the following is considered good practice with regard to performance management of organizational structures?

Decision rights of the organizational structure are situation-dependent to facilitate escalation processes.

The organizational structure is informally established to enable agile change management.

Organizational meeting reports/minutes are available and meaningful to ensure transparency.

Q71. Which of the following would be an appropriate metric associated with an enterprise goal of “Business service continuity and availability”?

Satisfaction levels of board and executive management with business process capabilities

Ratio of significant incidents that were not identified in risk assessments vs. total incidents

Number of business processing hours lost due to unplanned service interruptions

Explanation/Reference: https://www.oo2.fr/sites/default/files/document/pdf/cobit-5_res_eng_1012.pdf (58)

Q72. Which of the following would be an appropriate metric to align with a goal of “Delivery of programs on time, on budget, and meeting requirements and quality standards”?

Percent of stakeholders satisfied with program/project quality

Percent of business staff satisfied that IT service delivery meets agreed service levels

Level of user satisfaction with the quality and availability of I&T-related management information

Explanation/Reference: https://community.mis.temple.edu/mis5203sec001sp2019/files/2019/01/COBIT-2019-Framework- Introduction-and-Methodology_res_eng_1118.pdf (32)

Q73. Once IT governance is implemented, what is the NEXT phase in the life cycle of governance?

Measuring objectives

Initiating improvements

Updating the program

Q74. Within an organizational structure chart (RACI chart), which role drives a given task or process?

Responsible (R) role

Accountable (A) role

Informed (I) role

Q75. Which of the following components of a governance system are MOST likely to be underestimated as factors in the success of governance and management activities?

Culture, ethics and behavior

People, skills and competencies

Principles, policies and frameworks

Q76. Which of the following is an IT implementation method design factor that focuses on software building, deployment and operations?

Traditional

Agile

DevOps

Reference https://blog.firstreference.com/the-isaca-has-traded-in-cobit-5-for-cobit-2019-part-3-of-3/#.X3IHcR1RWQ4

Q77. Within a tailored enterprise governance system, a sourcing model for information and technology is associated with:

design factors.

relevant industry frameworks.

focus areas.

Design factors can influence the blueprint of your enterprise’s governance system and position it for the successful use of I&T.

Q78. Which enterprise role ensures the board is kept informed of major decisions related to value delivery of I&T deployment in accordance with the enterprise strategy?

Chief information officer

Executive committee

Chief executive officer

Q79. Which “Role of IT” design factor is viewed as a driver for business process and service innovation?

Turnaround

Strategic

Support

Reference https://www.slideshare.net/ChristianFNissen/introduction-to-cobit-2019-and-it-management-140511572 (70)

Q80. Which of the following is a PRIMARY benefit associated with the management objective “managed strategy”?

Desired value is delivered through a roadmap of incremental changes.

Effective communication channels are established across all levels of management.

Service delivery is facilitated by adopting the latest technology innovations.

Q81. Which of the following performance measures is used to assess a specific focus area?

Maturity level

Key goal indicator

Process capability rating

Q82. Which of the following should a stakeholder do to optimize the use of COBIT?

Customize COBIT guidance to meet industry best practices.

Customize COBIT guidance to meet specific enterprise needs.

Ensure COBIT guidance is strictly followed without alterations.

Customizable solution that can address the unique needs of any enterprise.
Reference: https://www.escoute.com/finally-a-guide-for-tailoring-a-governance-system-for-information-and- technology/

Q83. Which of the following COBIT components includes a list of artifacts with links to relevant governance and management practices?

Information flow and items

Organizational structures

Policies and procedures

Explanation/Reference: https://www.businessbeam.com/blog/cobit-2019/

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